Shipping policy

Shipping Policy

Order Processing (Handling Time) Orders placed before 12:00 PM EST on business days are processed and shipped the same day. Orders placed after 12:00 PM, or on weekends and national holidays, will be processed the following business day. If we anticipate any delays due to high order volume, we will proactively notify you

Shipping Rates & Delivery Estimates We offer Free Standard Shipping on all orders over $150 USD / $200 CAD.

For orders below this threshold, shipping rates are calculated and displayed at checkout.

• Standard Delivery: 2–4 business days

Note: Delivery delays can occasionally occur due to severe weather, customs clearance, or carrier disruptions.

Carriers We primarily ship using Stallion Express, USPS, and UPS to ensure the fastest and most reliable delivery to your destination.

Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email via email once your order has shipped, containing your tracking number(s). Tracking information typically becomes active within 24 hours of dispatch.

Damages & Lost Packages We are committed to ensuring your item arrives safely. If your order arrives damaged, or is marked as delivered but you have not received it, please contact us immediately so we can resolve the issue or file a claim with the carrier.